An item that is 70 × 70 × 70 cm and weighs only 1 kg can cost more to ship than a 10 kg product that takes up very little space. The carrier charges for the space the parcel takes up in the truck.

When you buy a heavily discounted product

Many products have such big discounts that even with shipping they’re still cheaper than in other stores. Because we don’t inflate the price, you pay the product’s real value.

When you combine several products to make shipping worth it

If you’re within the same weight band, adding small or lightweight items helps you make the most of shipping. Many customers use shipping as a way to “shop smart”.

When the order moves into a higher weight or volume band

If the order moves into the next weight or volume band, the carrier’s cost increases and shipping goes up. It’s not our markup: it’s the real transport cost, applied transparently.

When an item isn’t worth shipping on its own due to price-to-weight

Some very affordable but heavy or bulky products can fall into a high shipping band. We’re completely honest: it doesn’t always make sense to ship them on their own. And we don’t inflate their price to cover that cost.

We’d rather show you the real shipping cost so you can decide: add another product, combine purchases, or simply leave that item out.

Add lightweight or low-bulk items

If they fit within the same band, you get the most out of shipping without paying more.

Take advantage of great deals

The biggest saving is in the product, not the shipping. If an item has a big discount, it’s worth it even with shipping.

Group planned purchases

If you need several things this month, grouping them can help you avoid unnecessary jumps to a higher band.

“The price increases in bands, it should be the other way around: the more I add, the cheaper shipping should be.”

We get it, but we don’t set shipping rates: we apply the carrier’s prices. And we can say that, thanks to our shipping volume, our rates are competitive. The bands are defined by weight and volume, not by cart value. Instead of increasing each product’s price to “give free shipping”, we prefer you to see what it actually costs to move that parcel.

“Shipping ends up costing me more than the product itself.”

This happens mostly with very low-value orders or high volume/weight. Transport has a minimum cost for the journey, even if the order value is small. That’s why we often recommend making the most of shipping by adding other things you need (as long as it makes sense for you).

“Other stores offer free shipping.”

When shipping is “free”, the cost is usually built into the product price or covered by higher margins. Also, many stores only offer it above a minimum spend (“spend over X€ and get free shipping”). We prefer the opposite: not forcing you to buy things you don’t need, keeping product prices as low as possible, and showing the real shipping cost separately. That way you can compare the total (product + shipping) with any other store.

“I know the product is really cheap and that adding everything up still makes it better than elsewhere, but it annoys me to pay for shipping.”

Totally human: almost nobody likes seeing a “shipping” line on the receipt. That’s exactly why we prefer to be clear and not hide that cost in the item price. Our goal is for you to be able to say: “I know what I pay for the product, and I know what I pay to have it delivered to my door.”